Travelling in the new era will require seamless experience be coupled with higher safety needs. Airports will have to ensure a smooth flow of passengers to prevent overcrowding, conducting checks and maintaining hygiene in the process.

However, according to an IATA study in 2020, only 43% of passengers were willing to take a temperature check^ⅰ so this process has to be intuitive and unintrusive. The same applies for identifying passengers who wear face masks, a practice that 67%^ⅱ of respondents have done in public.

A touchless experience is thus important to smoothen this process, so that hygiene is maintained and a journey is safe and seamless. Digital ID utilizing biometrics will be critical to this new air travel experience.

Thermography scans help identify those with elevated temperatures so passengers with normal conditions can quickly and seamlessly travel with ease. NEC’s advanced face recognition can assist in identifying travelers who may have a mask on, while enabling them to breeze through checkpoints and transact in a safe, contactless manner.

[1] Effortless Check-In and Bag Drop

[2] Intelligent and Customized Displays

[3] Seamless Payments

[4] Personalized Lounge Experience

[5] Border Control

[6] Simple, Frictionless Boarding

[7] Biometric Flight Manifest